How to Unwind a Spam Complaint

SignatureSense and our email delivery partners take pride in having a very low Spam rate for our emails.

If a recipient marks an email as spam we will no longer send them emails.

However, occasionally a recipient will mark an email as spam accidentally.

In this scenario, the recipient must email our support team directly (support@signaturesense.com) with a request to unwind the spam complaint.   We can then set the wheels in motion to re-enable the email delivery for that specific address.